Terms & Conditions
Please find the terms & conditions for Rio Perdido Hotel & Thermal River below:
- All guests registering must be 18 years old or older and must present photo ID upon check-in.
- Check in time is at 3pm and check out time is at 12pm. In the case of late check-outs, a fee will apply for each hour after 12pm, until 6pm.
- If checking out later than 6pm, there will be an additional charge, equivalent to a full night’s rate.
- Costa Rica's standard 13% sales tax is not included in the room rate.
- Breakfast served in main restaurant is included in the rate. Room service breakfast is subject to an additional charge.
- The total price of the reservation will be charged the day of booking.
- All reservations will be confirmed via email.
- All modifications or cancellations must be sent in writing (via fax or e-mail) to our reservations department (email: [email protected]; fax: +506 2673 3607).
- Cancelation requests must indicate the guest's full name, the quantity of people (adults and children) considered in the reservation, and the dates of check in and check out.
- Pets are not allowed unless otherwise indicated, with the exception of trained guide dogs. Proper paperwork may be required.
- Room preferences and special requests (i.e. location or room assignment) are not guaranteed and are subject to availability at the time of check in.